Versand
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Shipping Policy
Thank you for visiting and shopping at our store. Following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
We are proud to offer reliable shipping for our international customers. Once your order is processed, the estimated delivery time for all parcels is 10 to 15 business days.
For bulk orders it depends on order moq
Please note: Delivery delays can occasionally occur due to customs processing, postal strikes, or severe weather conditions.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
4. Customs, Duties, and Taxes
Please be aware that your order may be subject to import taxes, customs duties, and fees levied by the destination country. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately so we can assist you in filing a claim with the shipment carrier and working towards a replacement or refund. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Us
If you have any further questions or concerns regarding your order's shipment, please do not hesitate to contact us at: asauint@gmail.com.